Rachel is a service user and Involvement Volunteer with us at Nottinghamshire Healthcare. She wanted to talk to us about Haven House, which she thinks is a fantastic support to people experiencing a mental health crisis.
Haven House, which is run in partnership with Turning Point, provides 24-hour support for up to seven days to people from Nottingham and south Nottinghamshire.
I came to the crisis house because I was having difficulties with a neighbour, and I needed a quiet place to get some respite. I have bipolar, and I was becoming very stressed and having high moods.
The best thing about Haven House is the calm atmosphere and the camaraderie. A lot of support comes from the other people who are using the service. We’re like a family, and we look after one another. We cook together and help each other out. We’ve recently had a burger night, and we’ve had cream tea together. You get a lot of support from the other clients.